Slots
Our slot collection includes Cleopatra, Eye of Horus and Starburst, alongside Fishin' Frenzy The Big Catch Gold Spins.
Grand Ivy Casino
Play casino games, explore our sportsbook and choose from our live offers for eligible players in Great Britain.
Browse games, casino promotions, sports betting, payments, withdrawals, mobile play, account rules, player controls and support.
Games at Grand Ivy
Live casino
Our live casino includes blackjack, roulette, poker, and baccarat, with game shows including Crazy Time.
Game shows and more
Our live selection also includes sic bo and Deal or No Deal Live.
Welcome offer and casino promotions
Welcome offer
Our current welcome offer is for new players aged 18 or over and gives 75 free spins on Big Bass Bonanza after a first deposit of at least £20 and £10 of that deposit wagered on slots. To claim it, you must reside in Great Britain, open a new account, accept the terms and complete verification, including extra documents if requested.
No other active bonuses may be in your account when you claim. Claiming with other active bonuses may lead to suspended eligibility.
The spins expire and are removed if unused within 72 hours after crediting. Winnings are credited as cash and capped at £100. They have no wagering requirements and are immediately withdrawable. If you make a cash withdrawal while completing the £10 slots-wagering prerequisite, you forfeit the spins before they are credited.
Bonus Wheel
Our Bonus Wheel is for existing players only, once you have completed registration and made a first deposit. Eligible players can spin once per day, and one offer is awarded per player account. Each reward has its own claim terms, and a further deposit may be required.
Loyalty rewards
Funded players earn loyalty points through cash wagering. Every 1,000 points converts to £5 in bonus funds, and a maximum of 10,000 points may be redeemed daily. The resulting bonus goes to your bonus account and follows our standard wagering requirements. It is subject to 10x wagering requirements, a £5 maximum bonus bet and 30-day validity.
For wagering, slots, scratchcards and keno count 100%, while table games, video poker games, jackpot games and other games count 0%, and some named slots are excluded. If you request a withdrawal while bonus funds, unused spins or other pending rewards remain on your account, they are automatically forfeited.
The earning rates for each £10 cash wagered are shown below. Separately, 500 points are added to your account after your first deposit.
| Game category | Loyalty rate |
|---|---|
| Slots and scratchcards | 2.00 points |
| Video poker and bingo | 1.00 points |
| Blackjack | 0.50 points |
| Roulette | 0.25 points |
There is no maximum cash out for winnings derived from loyalty bonus funds. We may reset loyalty points to zero if there has been no activity on the player account for 30 days.
Weekly cash draw
Our £500 Weekly Cash Giveaway runs from Monday 00:01 GMT to Sunday 23:59 GMT. Existing players must deposit at least £100 during the period, cash-wager £40 for each point and collect 100 points for each ticket. Ten winners are drawn each Monday from the £500 cash pool. A winner must approve the cash payment within 7 days of being contacted, and the prize is credited within 2 days of approval.
Mini Tickets are automatically entered into the current draw. Tickets can be earned on a number of sites, and tickets from all sites go into one draw at the end of each period. They expire after that draw or if the account is locked, and points then reset. All deposit and wagering conditions must be met with us at Grand Ivy using cash wagers. Prizes are cash funds free from wagering requirements.
Only players with an open, fully verified and approved account take part. Accounts that are disabled, on time-out or self-excluded during the offer or on draw day do not qualify.
Annual Mega Cash Giveaway
For the campaign period, existing players need a £1,000 monthly deposit before cash wagering earns one point for each £1,000. A ticket needs 500 points. One random winner per draw receives £30,000 in cash, credited to the casino cash account with no wagering required, and the prize must be claimed within two weeks.
A Mega Ticket expires after its draw or when an account is locked. Tickets enter automatically, and only deposits and cash wagers on your Grand Ivy account count. The same account conditions as the weekly draw apply, and tickets from a number of sites are pooled into a single draw with one prize winner.
Sports betting and live offers
Our sportsbook
Football betting covers the Premier League, EFL Championship, Champions League and the biggest domestic leagues from Europe and around the world. With live in-play sports betting, you wager in real time while the match, race or fight is in play. Our sports betting app is available on both Android and Apple devices, with all our sports markets and live odds. Bet Builder, Early Cash-Out, Acca Boost and Bore Draw are for existing players.
Settlement and Cash Out
If we cancel an event, its bets are automatically voided and cash stakes are refunded. A free-bet or promotional stake is recredited, with a possible manual-processing delay. If odds are wrong, we may void the selection or amend and settle based on the correct odds.
Cash Out is elective and not guaranteed to be available at all times. We may change, suspend or remove it, and a request can fail during the time delay if the price changes or the market is suspended. Otherwise, the original bet stands.
The casino payout ceiling is £250,000 for any one bet or spin, excluding potential Progressive Jackpot winnings. The maximum winnings per bet slip in the sportsbook are £50,000. Acca Boost has its own cap. The maximum boosted payout is £50,000 per bet.
Bet Builder
Bet Builder is available on football, baseball, basketball, ice hockey and American football. The feature combines multiple selections from a single sports event into one bet, with combined odds calculated by multiplying the odds of its selections. Every selection must be correct for the bet to win. If one selection is voided or pushed, the whole betslip is void or a push as well. Postponed or voided events are settled according to standard rules.
Bore Draw
Bore Draw applies to pre-match bets in the Premier League, La Liga, Ligue 1, Bundesliga, Serie A, Champions League, Europa League and Europa Conference League. Eligible singles and accumulators use correct score and first goalscorer football markets.
For a qualifying single football bet ending 0-0, the stake is refunded as cash. For an accumulator with a 0-0 leg, the refund is a free bet only if all other legs win. Only one cash refund is allowed per customer per bet. If the match is voided or postponed, no cash refund will be issued. A full or partial cash-out ends Bore Draw eligibility for that bet.
Placing a sports bet
We accept sports bets up to the advertised start time. A non-live bet inadvertently accepted after the event starts is void. The minimum stake is £0.10, while maximum stakes vary by sport, league, market and bet type, appear on screen, are not guaranteed to be accepted and cannot exceed the account balance.
Only bets placed online are accepted. Email, telephone and live-chat submissions are not valid bets. You must check the betslip before placing it. After acceptance, you cannot cancel or amend it except at our discretion, and it is valid only after our confirmation and an on-screen receipt.
We may refuse all or part of a bet or offer an alternative price or stake. Before an event starts, we may refuse, void or cancel all or part of a bet, including unclear, ambiguous or related-contingency bets. When we cancel any part, we return the corresponding stake to the account balance.
Early Cash-Out
Early Cash-Out is available on the same five sports. Only eligible pre-match or in-play bets that are winning or show potential to win qualify. The amount is based on the current state of the event and odds, so it can be below or above the original stake or potential winnings.
Early Cash-Out must be initiated manually before the event or bet leg finishes. A request is processed instantly once accepted, although offers can be suspended or unavailable around key incidents or market suspension. System bets, outright bets and events with suspended markets may not be eligible. Early Cash-Out does not guarantee profit and may pay less than the full potential winnings.
Acca Boost
Acca Boost requires an accumulator with 3 or more legs, placed on the team to win in selected leagues and competitions that we specify. Singles and other bet types are excluded, and cash-out bets, system bets and bets on virtual sports may also be excluded. The boost applies only to a winning accumulator in which all selections are successful. The percentage applies to total winnings and varies depending on the number of legs. It is applied automatically to qualifying bets.
A bet becomes ineligible for Acca Boost if you fully cash out. After a partial cash-out, only the remaining active stake is boosted. It cannot be combined with another promotion, bonus or free-bet offer unless expressly stated. Standard settlement rules apply, so voided or postponed matches may affect eligibility. Only one Acca Boost applies to an accumulator bet.
Payments and deposits
Choose a payment method in the cashier. You may only use payment methods registered in your own name, and we may limit deposits on any single day.
| Payment type | Methods for deposits |
|---|---|
| Cards | Visa, Mastercard, Maestro |
| Mobile wallet | Apple Pay |
| Bank payments | Bank transfer, Open Banking, Revolut |
| E-wallets | Skrill, Neteller, MiFinity |
| Vouchers | Neosurf, Paysafecard |
Withdrawals
Available funds
You can generally withdraw your available funds at any time, but a withdrawal can be delayed or withheld in certain circumstances. We only process it after verification checks are complete, your payments are confirmed and any withdrawal conditions or bonus terms are met.
The minimum withdrawal is £20. If your balance is below that, you can still withdraw it in full by contacting Customer Support. Withdrawals are paid back to the same payment method you used to deposit.
Verification
Verification checks are required before some actions, including withdrawing winnings. If the checks are not completed, we may suspend or close the account.
Withdrawal methods
Every method in our deposit table also works for withdrawals.
Mobile app and mobile play
Downloadable betting apps
Our downloadable betting apps include sports betting markets and online casino games, including slots, live casino and table games. If you have an iOS device, you can play our casino through your web browser.
Android and browser play
With an Android device, you can download a copy of our app through Google Play. You can also use browser access without a download.
Licence and account rules
Great Britain licence
Great Britain gambling activity is licensed and regulated by the Gambling Commission under licence number 52894. White Hat Gaming Limited is the licensed legal entity.
Account eligibility
You must be at least 18 years old and meet our other eligibility criteria. You may hold only one account. If you open multiple accounts, we may close them and void winnings.
An account with no deposits or betting for 12 consecutive months becomes inactive. We first try to contact you and return any balance to your last deposit method. If it stays inactive for at least 30 days after that, a maintenance fee of £5 is deducted each month, or the whole balance if it is below £5.
Responsible gambling tools
Financial limits
Financial limits can be set at registration and amended for daily 24-hour, weekly 7-day or monthly 28-day periods. A decrease is immediately applied. An increase takes 24 hours and must be confirmed after the wait.
If you switch between limit types, including net and gross deposit limits, the change takes 24 hours and requires confirmation afterwards.
Time-out
You can set a time-out for 24 hours to 6 weeks. It applies immediately, blocks login and leaves balances and advance wagers in place. Once set, it is not possible for us to override or remove it early, and bonuses may expire without reinstatement.
Self-exclusion
Self-exclusion lasts between 6 months and 5 years, and the account cannot be reactivated before the selected period expires. It applies to all of your accounts across the network. If requested periods differ, the longest period applies.
After the period expires and a 24-hour waiting period has passed, you can contact Customer Support to resume betting, which includes a telephone call with Responsible Gambling staff.
GAMSTOP is a free service that lets you self-exclude from all online gambling companies licensed in Great Britain.
Game-time reminder
You can set a game-time reminder as low as 1 minute from the homepage or Responsible Gambling area. It must be reset after logout.
Support
Our customer-support team is available 24 hours a day, seven days a week. For instant help, contact us using our Live Chat service. In our Help Centre, we answer common questions, and you can also email [email protected].
Frequently asked questions
How long do I have to use the welcome spins?
Within 72 hours of being credited.
What is the minimum withdrawal?
£20. For a smaller balance, ask Customer Support.
Is Grand Ivy licensed in Great Britain?
Yes. White Hat Gaming Limited holds our Gambling Commission licence for Great Britain.
Can I play on Android?
Yes, through Google Play, and you can also play in a browser.
Can I take a break from gambling?
Yes. Choose a time-out lasting as long as 6 weeks, or self-exclude for anything from half a year to 5 years.